Timeless Ticks
Corrections and clarifications
On this page (6 sections)
Every page on this site carries a link to this one, in the footer, and every guide and glossary entry carries a second one at the end of its text. That is deliberate. A reference that cannot be challenged is not a reference.
The targets below are targets, not guarantees. This is a small operation and a hard question can take longer than the table says. What is not negotiable is that a report gets a reply and that an upheld correction is published rather than quietly patched.
How to report an error
Use the contact page and include, if you can:
- the page address,
- the exact sentence or figure you think is wrong,
- what you believe is correct,
- and where that comes from.
The last one matters most. A correction with a source attached can be verified in minutes. One without has to be researched from scratch, which is still worth doing, just slower.
You do not need to be a professional. Some of the most useful reports are from owners who noticed that what we wrote does not match what their watch actually does.
What happens then
| Stage | What we do | Target |
|---|---|---|
| Acknowledge | We confirm we have received it and that a person is looking | 3 business days |
| Verify | Standards Review traces the disputed claim to its source | 10 business days |
| Act | We correct, clarify, or explain why we are keeping the text | 10 business days |
| Publish | Substantive corrections are logged below and marked on the page | Same day as the fix |
If a claim is potentially unsafe or could cost someone money (water resistance, setting procedures, anything involving radium), we pull or amend the sentence first and finish the verification afterwards.
What counts as what
A correction is a change to a fact: a wrong figure, a wrong date, a wrong attribution, a misdescribed standard, a claim that turned out to be unsupported. Corrections are logged here with a date, the page, what was wrong and what it now says.
A clarification is where the fact was right but the wording allowed a reasonable reader to take the wrong meaning. Clarifications are logged here too, because an ambiguity that misleads is not really better than an error.
An update is where the world changed: a standard was revised, a specification was superseded, a certification body altered its criteria. Updates change the review date on the page and, where the change is material, get an entry here.
A silent fix is a typo, a broken link, a formatting fault or a grammatical slip that carries no factual weight. We fix these without logging them. Nothing that changes meaning is ever treated as a silent fix.
What we will not do
- We will not remove a corrected page and pretend it never existed.
- We will not edit a claim out of history to avoid embarrassment.
- We will not correct something only in the version that a search engine sees.
- We will not decline a correction because it came from a competitor, a brand, or someone rude about it.
If we disagree with a reported error, we say so and explain why, and we record the disagreement here if the point is substantive. Being wrong is survivable. Pretending is not.
The correction log
Every substantive correction, newest first.
When there is something to log, an entry will look like this, and it will stay on the page permanently rather than aging off it:
| Date | Page | What was wrong | What it says now |
|---|---|---|---|
| The date the fix went live | The page it applies to | The claim as published, quoted | The corrected claim, and the source that settled it |
Nothing is ever removed from this log. A correction to a correction gets its own row.
Reviewing pages that were not wrong
Separately from corrections, every page is re-read against its sources on a fixed cycle set out in our editorial standards. The "last reviewed" date at the foot of every guide is that check, not the date we last touched a comma. If a page says it was reviewed in a given month, a person read it against its sources in that month.
Last reviewed 4 September 2026. Spotted an error? Tell us and we will fix it in public.